Welcome to the official website and business platform of Sheetal Enterprises. These Terms & Conditions (“Terms”) govern your use of our website, purchase of products, access to services, and overall engagement with our company.
By accessing our website, placing an order, or engaging in business transactions with Sheetal Enterprises, you agree to be bound by these Terms. If you do not agree with any part of these Terms, we request that you refrain from using our website or services.
These Terms are designed to ensure transparency, fairness, and clarity in our dealings, protecting both Sheetal Enterprises (“we,” “our,” or “us”) and the customer (“you,” “your,” or “client”).
Sheetal Enterprises
Corporate Office: B-15-464, Nirankari Mohalla, Miller Ganj, Backside IDBI Bank, Ludhiana - 141003 (Punjab)
Works/Factory: Plot No. 80G, Gali No-3A, K K Sharma Compound, Rajendra Nagar Industrial Area, Ghaziabad - 201007 (U.P.)
Mobiles: +91 98555 73662, 99149 80565, 99532 13754
Emails: ravinder@sheetallabels.com | mukesh@sheetallabels.com | vinay@sheetallabels.com
These Terms apply to:
All visitors, users, and customers of our website.
Purchasers of our products (labels, ribbons, tapes, printers, scanners, software, accessories).
Partners, distributors, and resellers engaged in business with us.
Any use of our software and automation solutions.
Products: Any goods manufactured or supplied by Sheetal Enterprises, including labels, ribbons, tapes, printers, scanners, software, and accessories.
Services: Any additional offerings such as technical support, customization, or automation software solutions.
User: Any person, business, or entity accessing our website or purchasing from us.
Website: The official online platform(s) operated by Sheetal Enterprises.
Users must be at least 18 years of age to enter into business transactions with us.
By engaging with us, you confirm that you have the legal authority to enter into binding agreements.
Permitted Use
You may use the website for browsing, placing orders, and accessing product information.
You must not misuse the website for fraudulent, illegal, or harmful purposes.
Intellectual Property
All content on our website, including text, graphics, logos, product descriptions, and images, is the intellectual property of Sheetal Enterprises.
Unauthorized copying, modification, or distribution is strictly prohibited.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, security, or practices of external websites.
Placing Orders
Orders may be placed via our website, email, phone, or direct interaction with our representatives.
All orders are subject to verification and acceptance.
Order Confirmation
Once an order is accepted, a confirmation is sent with details such as pricing, delivery timeline, and payment terms.
Right to Refuse
We reserve the right to refuse or cancel any order at our sole discretion, including cases of incorrect pricing, stock unavailability, or suspected fraud.
Pricing
Prices are quoted in Indian Rupees (INR) unless otherwise specified.
International orders are subject to exchange rates, customs duties, and applicable taxes.
Payments
Accepted payment methods include bank transfers, credit/debit cards, and third-party payment gateways.
Full payment or advance deposits may be required prior to processing orders.
Taxes & Duties
Applicable GST, VAT, or customs duties are borne by the customer.
Shipping timelines and methods are governed by our Shipping Policy.
Risk of loss or damage passes to the customer once the product is handed over to the courier or logistics provider.
Customers are responsible for customs clearance and duties in case of international shipments.
Returns, exchanges, and refunds are governed by our Return Policy.
Non-returnable products include customized items, software licenses, and opened consumables.
Product Warranty
Consumables (labels, ribbons, tapes): No warranty once opened.
Printers, scanners, and hardware: Warranty as per manufacturer’s terms.
Software: Warranty limited to the scope of agreed functionality.
Exclusions
Warranty does not cover misuse, negligence, unauthorized repairs, or accidental damage.
Limitation of Liability
Sheetal Enterprises shall not be liable for indirect, incidental, or consequential damages.
Our maximum liability is limited to the value of the product purchased.
All trademarks, brand names, and product designs belong to Sheetal Enterprises unless otherwise stated.
Customers may not reproduce or misuse our intellectual property without written consent.
Both parties agree to maintain confidentiality regarding business dealings, pricing, and proprietary information.
Confidential data may only be disclosed when required by law.
Provide accurate billing and shipping information.
Use purchased products as intended and in accordance with manuals.
Respect intellectual property and contractual obligations.
We reserve the right to suspend or terminate access to our website or services in cases of:
Breach of these Terms.
Fraudulent or illegal activity.
Misuse of our intellectual property.
You agree to indemnify and hold harmless Sheetal Enterprises, its directors, employees, and affiliates against any claims, damages, liabilities, or expenses arising out of your misuse of our products or website.
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Ludhiana, Punjab, India.
We aim to resolve disputes amicably through negotiation and customer service channels.
If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996 (India).
We are not liable for non-performance caused by circumstances beyond our control, including natural disasters, strikes, political unrest, or pandemics.
Sheetal Enterprises reserves the right to modify these Terms at any time. Updated versions will be posted on our website, and continued use of our services constitutes acceptance of the changes.
For any queries related to these Terms & Conditions, please contact us:
Sheetal Enterprises
Corporate Office: B-15-464, Nirankari Mohalla, Miller Ganj, Backside IDBI Bank, Ludhiana - 141003 (Punjab)
Works/Factory: Plot No. 80G, Gali No-3A, K K Sharma Compound, Rajendra Nagar Industrial Area, Ghaziabad - 201007 (U.P.)
Mobiles: +91 98555 73662, 99149 80565, 99532 13754
